Questions
Frequently asked questions
Everything parents ask before they connect AVVI. Still curious? Get in touch.
Does AVVI read all my email?
No. AVVI only reads messages from your school's verified senders, your district, your child's school, teachers, and the platforms they use like ParentSquare, Canvas, and Remind. Your personal email is never touched.
How does AVVI know which messages are from my school?
When you set up AVVI, you tell it your school or district. AVVI already knows the senders those schools use, so it recognizes their messages automatically, and ignores everything else in your inbox.
Is my data safe? Do you sell it?
Your information is encrypted and protected. We never sell it, never share it for marketing, and never use it for ads. AVVI has passed Google's independent CASA security assessment and is verified for restricted Gmail access.
How does AVVI reach me if something's urgent?
Urgent items land in your Now list, and AVVI can text you directly, so a school closure, early dismissal, or pickup change reaches you even when you're not looking at the app.
What if AVVI sorts something wrong?
You're always in control. A quick thumbs up or down on any card teaches AVVI how you like your messages sorted, and it learns your family's priorities over time. Safety-critical alerts stay locked to Now so nothing important can be quieted by mistake.
Does AVVI work with more than one child?
Yes. AVVI tags each message to the child it's about, so you always know who a permission slip or schedule change is for, and a school-wide notice is flagged for the whole family.
Do I need to install anything?
Not to start, AVVI runs in your browser today, and native iPhone and Android apps are on the way. You connect your school email once and you're set.
How do I connect my email, and is that secure?
You connect through Google's official, secure sign-in (the same one you'd use for any trusted app). AVVI never sees your password, and you grant it read-only access to your mail, limited to your school's senders.
Can I disconnect or delete my data?
Anytime. You can disconnect your email in one tap, and request that your data be deleted. AVVI works alongside your inbox, it never changes or removes your actual messages.
What does it cost?
AVVI is free for pilot families. Join the waitlist for early access and a say in what we build next.